Privacy Policy
Last updated 29 June 2026
Groo is a community where people share lived experience to help others make better decisions. This policy explains what information we collect, why we collect it, and the choices you have. By using Groo, you agree to the practices described here.
Who we are
Groo (“we”, “us”, “our”) operates the Groo mobile application and the website at groo.social. If you have any questions about this policy or your data, contact us at support@groo.social.
Information we collect
- Account information — such as your name or chosen username, email address, and password, which you provide when you create an account.
- Content you share — posts, comments, votes, and other contributions you make in the community.
- Usage information — how you interact with the app, such as pages viewed and features used, collected to improve the service.
- Device and technical information — such as device type, operating system, and app version, used for security and troubleshooting.
How we use your information
- To provide, maintain, and improve Groo.
- To create and manage your account and show your contributions to the community.
- To keep the community safe, prevent abuse, and enforce our rules.
- To respond to your questions and support requests.
- To comply with legal obligations.
How your information is shared
We do not sell your personal information. Content you post is visible to other users of the community, as that is the purpose of Groo. We share limited information with trusted service providers who help us run the app — for example, our hosting and database provider — and only so they can perform services on our behalf. We may also disclose information where required by law.
Data storage and security
Your information is stored with our infrastructure providers and protected using reasonable technical and organisational measures. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. You can edit or delete your content within the app, and you can request deletion of your account by contacting us at support@groo.social. We will respond within the time required by applicable law.
Children
Groo is not intended for children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children below that age. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you within the app. Your continued use of Groo after changes take effect means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, email us at support@groo.social.